We offer a comprehensive SLA (Service Level Agreement) for a wide range of equipment, including servers, storage units, storage controllers, tape libraries, tape drives, UPS, laptops, line printers, and laser printers. Our SLA is designed to ensure that your equipment is always up and running, with minimal downtime.
We offer two types of SLA agreements - one with spare parts and one without spare parts. Our SLA with spare parts includes the cost of all spare parts required for repairs, while our SLA without spare parts includes the cost of labor only. Both agreements include 24/7 support to ensure that you always have access to assistance when you need it.
Our team of experts is available to help you choose the right SLA for your business needs. We understand that every business is unique, which is why we take the time to understand your specific requirements and recommend the best SLA to meet your needs.
At our company, we are committed to providing the highest quality SLA and customer service to our clients. We understand the importance of having reliable and high-performing equipment, which is why we work tirelessly to ensure that our clients have access to the best support on the market. Contact us today to learn more about our SLA service and how we can help your business.
Our team is always available to assist you.
26/30 wady hoaf beside Zahra helwan sporting club